The CJM Support Services and Trading Policy

Repainting and super detailing Graham Farish Models

CJM started life repainting and super detailing Grafar models and this still goes on today albeit in small numbers! If you would like me to transform your existing or brand new model into something very special please contact me. I have fact sheets for most classes with well researched livery variations on specific locomotives which should cater for most needs. Prices on request. Please note however that I do not paint classes 31 or 56.
Of particular note are classes 37, 47, 50, 55, fitted with the appropriate Saturn Chassis.

Weathering

Weathering can be carried out on any model painted by me. It should be emphasized that this is done using up to 7 colours and often involves faded colour techniques. Preferably it is done from mutually agreed photographs and results in the model having greater character as well as imparting that heavy look of the prototype. In short you become the owner of a unique model verging on a work of art. For prices see price list

Ordering

There is no online ordering / query facility as given the specialist nature of the business and models produced these issues are best dealt with on a one to one basis. In this way I can answer your questions / confirm your order personally. Please Telephone 01227 262431

Payment

Payment on all models is due at the time of order and may be by cheque or Visa / MasterCard. It will only be banked at the commencement of work on your model and will be confirmed to you by way of a receipted invoice. Should you have any query, this is the time to check. Please note: Credit card companies now require CJM to obtain the "3 digit Security Code"

Delivery

It is probably apparent that each model is produced to order and that, as I work alone, demand often exceeds supply. By careful planning and by customers ordering well in advance of their needs it is possible to keep things within the bounds of reason. At best a locomotive will be 12 weeks from order. It is usually 12 weeks from invoice and payment. Although as with all things hand made, delays can and do occur. Contrary to common belief I am human and do partake (unwillingly) of colds and flu and (not often enough) of holidays. Then as happens with all such high quality goods there is the odd mistake! Please rest assured I try hard not to disappoint!

Postage and Packing

All models are sent Special Delivery (UK) and insured Air Mail (Overseas) and to date only one model has gone missing. Claims for damage have always come from customers sending TO CJM. So if you are sending your models to me for whatever reason please pack your models very well indeed. (A brown envelope does not constitute packaging!) Please always include £7.50 for return postage and packing.

Warranty

CJM locos come with a 12 month warranty against failure / defects, (damage / abuse and fair wear and tear are not covered). In many instances even where locos fail outside this period costs will normally only amount to return postage and packing of £7.50